SIP — Technician & Service Scoreboard

Period —

Role

Display

CHECKING Running integrity double-check…

Board numbers are cross-checked against SIP DB + hard shop rules automatically.

Sold Hours

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vs available

Labor $

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— ROs

Avg GP%

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goal 84%

ELR

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target —

H / RO

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avg prof —

Active Techs

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— working days

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Warranty

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Internal

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Other

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Coaching AI ask about techs, goals, who needs help — uses live board numbers

Shop Trend monthly from SIP DB — sold hrs · ELR · GP% · H/RO

Loading trend…

Technician & Service Scoreboard

Coaching AI ask about techs, goals, who needs help — uses live board numbers

Shop Trend monthly from SIP DB — sold hrs · ELR · GP% · H/RO

Technician Ranking sorted by Sold Hrs · ELR · Prof% · GP%

Maintenance Bucket Grid click a column header to view its sales trend

Advisor Ranking sorted by Labor GP · click a bucket header for trend

Op-Code Matrix

Shop Penetration LOF attach + maintenance share of ROs

Technician LOF Attach % of oil-change ROs that also got rot/filter/diff

Coaching AI ask about techs, goals, who needs help — uses live board numbers

Shop Trend monthly from SIP DB — sold hrs · ELR · GP% · H/RO

Technician Ranking sorted by Sold Hrs · ELR · Prof% · GP%

Maintenance Bucket Grid click a column header to view its sales trend

Advisor Ranking sorted by Labor GP · click a bucket header for trend

Op-Code Matrix

Shop Penetration LOF attach + maintenance share of ROs

Technician LOF Attach % of oil-change ROs that also got rot/filter/diff

Bucket Trend